At CeylonGlee.com , we are committed to ensuring that all customers, including those with disabilities or access needs, can shop online with ease and confidence. We are actively working to make our website as accessible as possible, following global accessibility standards and best practices.
Our Commitment to Accessibility
We want everyone—regardless of ability—to use our site as easily as anyone else. While we have made significant progress, we recognize there is still work to be done. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard , which ensures a high level of accessibility for all users 2.
Accessibility Standards
The WCAG 2.1 guidelines define three levels of accessibility:
- A (Low) : Basic accessibility requirements.
- AA (Mid-Range) : Enhanced accessibility, ensuring usability for most people.
- AAA (High) : The highest level of accessibility, often required for specialized audiences.
Currently, CeylonGlee.com meets the A standard , with many pages achieving AA compliance . We are actively working to bring the entire site up to the AA standard .
Our Work So Far
Here’s what we’ve done to improve accessibility on CeylonGlee.com :
1. Usability Testing
- We conduct regular usability tests with users who have access needs, ensuring that real-world feedback informs our design and functionality improvements 1.
2. Accessibility Audits
- We perform regular accessibility audits to identify and fix issues. These audits help us stay aligned with WCAG standards and ensure continuous improvement 3.
3. Clear and Simple Language
- We strive to write content in clear, simple English so that all customers can understand product descriptions, instructions, and other information easily 1.
4. Design System
- Our website is built using a design system compliant with AA standards , ensuring consistent accessibility across all pages.
Work in Progress
While we’ve made significant strides, we acknowledge that some areas of the website are not yet fully accessible. Below are the key areas we are actively improving:
1. Keyboard Navigation
- Goal : Customers should be able to navigate and use the entire website using only a keyboard.
- Progress : We are optimizing interactive elements like buttons, menus, and forms to ensure seamless keyboard navigation.
2. Color Contrast
- Goal : All text and images should comply with the AA standard for background contrast ratio . Important content should be identifiable through a combination of size, shape, text, text style, and color.
- Progress : We are reviewing and adjusting color schemes to enhance readability for users with visual impairments.
3. Screen Readers
- Goal : All content—including images, videos, and other media—should be accessible via screen readers. Information should always be read in the correct sequence.
- Progress : We are adding descriptive alt text to images and ensuring proper labeling for interactive elements.
4. Text Resizing
- Goal : Customers should be able to resize all text up to 400% without losing content or functionality and without needing assistive technology.
- Progress : We are testing responsive designs to ensure text resizing works seamlessly across devices.
How You Can Help
We value your feedback! If you encounter any accessibility challenges while using CeylonGlee.com , please let us know. Your input helps us identify areas for improvement and ensures we create a better shopping experience for everyone.
Accessibility Features on CeylonGlee.com
Here are some features we currently offer to enhance accessibility:
- Alt Text for Images : All product images include descriptive alt text (e.g., “authentic-ceylon-tea-sri-lanka-online”) to assist screen readers 1.
- Clear Navigation : Our menus and filters are designed for easy use, even with assistive technologies.
- Trust Badges : Icons like “SSL Secure” and “24/7 Support” provide reassurance and clarity about our services 10.
Future Goals
We are committed to making CeylonGlee.com a fully inclusive shopping platform. Our future goals include:
- Achieving full WCAG 2.1 AA compliance across the site.
- Implementing AI-powered solutions like accessiBe to enhance accessibility further 10.
- Expanding support for multiple languages to cater to international customers.
Start Shopping Today
Experience the convenience of shopping for authentic Sri Lankan groceries and international products at CeylonGlee.com . Whether you’re looking for fresh produce, organic goods, or ready-to-cook meal kits, we’re here to serve you with accessibility and care.
For more information or assistance, feel free to contact our customer support team. Happy shopping!
