Terms of Use for Ceylonglee.com
Last Updated: February 13, 2025
Welcome to Ceylonglee.com (“the Site”), an online grocery platform operated by Ceylonglee (“we,” “us,” or “our”). By accessing or using the Site, you agree to comply with and be bound by these Terms of Use. If you do not agree, please refrain from using the Site.
1. Acceptance of Terms
By using Ceylonglee.com, you confirm that:
- You are at least 18 years old or accessing the Site under parental supervision.
- You agree to abide by all applicable laws and these Terms.
- You consent to our Privacy Policy and other linked policies.
2. User Obligations
You agree to:
- Provide accurate, current, and complete information during registration and checkout.
- Not engage in unauthorized activities (e.g., fraud, hacking, spamming, or scraping data).
- Not impersonate others or misuse the Site for illegal purposes.
- Report violations of these Terms to legal@ceylonglee.com.
3. Account Registration & Security
- Account Creation: Required to place orders. You are responsible for maintaining confidentiality of your login credentials.
- Account Termination: We reserve the right to suspend or terminate accounts for violations of these Terms.
- Security: Notify us immediately at support@ceylonglee.com of unauthorized account activity.
4. Intellectual Property
- Ownership: All content on the Site (e.g., logos, text, images) is our property or licensed to us and protected under Sri Lankan and international laws.
- Use Restrictions: You may not reproduce, modify, or distribute Site content without prior written consent.
5. Orders & Payments
- Pricing: Product prices and delivery fees are subject to change. Orders are finalized at checkout rates.
- Payment Methods: Cash on Delivery (COD), bank transfers, and card payments are accepted. See our Payment & Pricing Policy for details.
- Order Cancellation: Prepaid orders may be canceled before dispatch. COD orders require at least 2 hours’ notice before delivery.
6. User-Generated Content
- Reviews & Feedback: By submitting content (e.g., product reviews), you grant us a non-exclusive, royalty-free license to use, modify, and display it.
- Prohibited Content: Do not post false, defamatory, or infringing material. We may remove content at our discretion.
7. Disclaimers
- “As Is” Basis: The Site and products are provided without warranties of any kind, including accuracy, quality, or fitness for purpose.
- Third-Party Links: We are not responsible for content on external sites linked from the Site.
- Perishable Goods: Quality may vary due to transit or storage. Inspect items upon delivery and report issues within 24 hours.
8. Limitation of Liability
We are not liable for:
- Indirect, incidental, or consequential damages (e.g., loss of profits, data, or goodwill).
- Errors or delays caused by technical issues, third-party services, or force majeure events (e.g., natural disasters).
- Maximum Liability: Limited to the total amount paid for your order.
9. Termination
We may terminate or restrict your access to the Site without notice for violations of these Terms. You may close your account by contacting support@ceylonglee.com.
10. Governing Law & Dispute Resolution
- Jurisdiction: Governed by the laws of Sri Lanka. Disputes will be resolved in the courts of Colombo.
- Mediation: Parties agree to attempt mediation before litigation.
11. Updates to Terms
We may update these Terms periodically. Continued use of the Site after changes constitutes acceptance. Check the “Last Updated” date at the top of this page.
12. Contact Us
For questions or concerns:
- Email: legal@ceylonglee.com
- Phone: +94-XXX-XXXXXX (8:00 AM – 6:00 PM, daily)
- Address: [Insert Registered Office Address, Colombo, Sri Lanka]
Miscellaneous:
- Severability: If any clause is deemed invalid, the remaining Terms remain enforceable.
- Entire Agreement: These Terms supersede prior agreements or understandings.
Thank you for choosing Ceylonglee.com. We strive to make your experience safe, transparent, and enjoyable
© 2025 Ceylonglee.com . All rights reserved.
